Brandgraphica - Customer Satisfaction Survey

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Brandgraphica Limited
Harley House
Brooklands Park
Crowborough
East Sussex
TN6 2JD
United Kingdom

T: +44(0)1892 665504
F: +44(0)1892 654805
brandgraphica.co.uk
Vat No. 783 2051 37

Customer Satisfaction Survey: Part 1

1. Please enter your name

2. Please enter the job or project name

Service Rating Part 1

A. Please give a score between 1 and 9 in the following areas:

Project Management and Customer Liaison

Quality of project management

Responsiveness to your enquiries and requests

Quality of service received

Level of professionalism and courtesy

Design Solution

Development and finished design against brief

Quality of overall design

Value for money

Accuracy of instructed amends and corrections

B. If any area scored lower than 6, please let us know you think we could improve:

D. Please provide a positive comment

Only supply a positive comment if you are happy for us to use the quote in Brandgraphica marketing materials

E. Please provide an overall "Service Rating" in percentage terms for this project

Rate your experience of our service up to hand over of assets

Return on Investment Satisfaction Rating Part 2

A. Please state the date when we may send you part 2 of this survey:

Please inform us of the date when you think sufficient time has passed since you project went live so that we may send Part 2 for you to indicate your satisfaction in terms of Return on Investment