Consistency equals identity and identity equals credibility. Every brand must fulfil a genuine psychological need of its audience. Simple truths sell...unique truths powerfully expressed sell better... Unique truths powerfully expressed, presented consistently at every point-of-contact through every channel sell better and for longer – integrated communication. If you don't use brand expression to position yourselves correctly in the minds of your audience, your audience will brand you anyway, usually in about a second or so.

